Synergy Wetsuits guarantees your satisfaction with any purchase made directly from our website. We stand behind our products and provide each customer with a 30-day return policy. If, for any reason, you would like to return your purchase, provided it is not used or damaged, we will gladly accept your return within 30 days after purchase for a refund. Credit will be issued through original payment method, excluding shipping costs.
If you decide to return your purchase for a refund, you are responsible for the shipping cost back to us. Please make sure all returns are insured and have tracking numbers in the event that a trace or loss/damage claim is needed. Returns must be sent back in undamaged/unused condition, including all packaging and tags within 30 days of the purchase date. As soon as we receive your original purchase, we will process your refund.
A 30% restocking fee will be applied to any unauthorized returns and items received that are in used condition. Synergy Wetsuits reserves the right to decline returns that are used, damaged, or past the 30-day return window.