fbpx

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from Synergy Wetsuits.

PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue products/services without notice at any time.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

RETURN POLICY

Synergy Wetsuits guarantees your satisfaction with any purchase made directly from our website. We stand behind our products and provide each customer with a 30-day return policy. If for any reason you want to return your purchase, we will gladly accept your return within 30 days after purchase. .

If you decide to return your purchase for a refund, you are responsible for the shipping cost back to us. Please make sure all returns are insured and have tracking numbers in the event that a trace or loss/damage claim is needed. Returns must be sent back in undamaged/unused condition, including all packaging and tags within 30 days of the purchase date; otherwise, the return can’t be processed. As soon as we receive your original purchase, we will process your refund.

Please note that if you do not submit the appropriate form with your return, we will be unable to process it.

QUESTIONS & CONCERNS:

Questions about the Terms of Service should be sent to us at: [email protected].

Men's: Why It's Awesome
Women's: Why It's Awesome
Women Size Chart
Men Size Chart
Swim paddles size chart
Men's distance tank size chart
Men's tri suit size chart
Toe covers size chart
Swim socks size chart
Women's elite tri top size chart
Men's elite tri top size chart
Men's Synskin 2 size chart
Men's Epicspeed size chart
Women's Epicspeed size chart
Swim gloves size chart
Women's Swin Skin size chart
Leg warmers size chart
Elite helmet cap size chart
Helmet cap size chart
Thermal headband size chart
Elite headband size chart
Knee warmers size chart
Knee warmers size chart
Mens tri short size chart
Swim hood size chart
Women's EpicSpeed Top Size Chart
Women's EpicSpeed Bottom Size Chart
Women's Clothing Size Chart
Men's Bike Shorts Size Chart
Men's Bib Shorts Size Chart
Men's Swim Jammer Size Chart
Men's Elite Tri Suit Size Chart
Helmet Cap Size Chart
Knee Warmer Size Chart
Leg Warmer Size Chart
Swim Hood Size Chart
Swim Sleeves Size Chart
Men's Syn Skin Size Chart
Women's Syn Skin Size Chart
Men's Swim Syn Jammer Size Chart
Thermal Headband Size Chart
Hand Paddle Size Chart
Arm Warmers Size Chart
Elite Headband Size Chart
Elite Helmet Cap Size Chart
Shipping & Returns:

Estimated Shipping Time is 3-7 business days across the United States. During the holiday period additional delays can be expected. We sincerely apologize for any inconvenience incurred. Upon shipment you will receive an email confirmation containing the shipment information and estimated time of delivery of your order.

Estimated arrival dates do not apply to:

Deliveries to Alaska, Hawaii, PO boxes and rural areas
Deliveries made to U.S. territories, APO, FPO and international addresses

Please Note: Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time. Some items require a signature for delivery. For shipping-related questions, please contact us directly at 1-415-895-8192 or send us an email at [email protected]

Every item you purchase at Synergy Wetsuits is 100% satisfaction guaranteed. If, for any reason, you are not happy with an item, provided it is not used or damaged, please return it within 30 days of purchase for a refund. We will credit your original payment method, excluding shipping costs. If we made an error on your order or an item is found defective, please call us at 1-415-895-8192.

X