Customer Service

Feel Free To Call Or Email Us!
Phone: 1-415-895-8192

Shipping Policy

Estimated arrival dates do not apply to:

Deliveries to Alaska, Hawaii, PO boxes and rural areas
Deliveries made to U.S. territories, APO, FPO and international addresses
Items shipped common carrier freight, including bikes
Items that are out-of-stock at the time of ordering
Orders that are placed during the weekend
Please Note: Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time. Some items require a signature for delivery. For shipping-related questions, please contact us directly at 1-415-895-8192 or send us an email.

Packages do not ship from our distribution center on the following holidays:

New Year’s Day
Martin Luther King Jr. Day
President’s Day
Memorial Day
4th of July
Labor Day

Return Policy

Every item you purchase at Synergy Sport is 100% satisfaction guaranteed. If, for any reason, you are not happy with an item, provided it is not used, please return it at any time for an exchange or refund. We will credit your original payment method, excluding shipping costs. If we made an error on your order or an item is found defective, please call us at 1-415-895-8192.

Returns and Exchanges

Before returning your merchandise you must obtain a Return Authorization Number.
Please email: or call (415) 895-8192

Return Processing

Please allow 2 weeks for your return to be processed.